In the corporate ecosystem, it's now impossible to imagine the existence of anything without its digital presence. Digital transformation is the change of an organization or industry by integration of technologies. It involves cultural change, organizational change and operational change. Well, digital transformation is primarily used in business context but it is also used in government organizations, public sector agencies and many other industries.
Digital technologies are evolving in our lives in a way that now we all are addicted to digital transformations. Although, businesses are having a massive impact on themselves through digital transformation. Digital transformation comprises interactions, processes, transactions, internal and external factors and technological changes etc. Digital transformation is applied on various areas of business such as business process optimization, business functions, business ecosystems, business models, business culture, business asset management, Ecosystem and partnership models, Customer, worker and partner approaches and so on. So here, we will be exploring some of those areas.
Business process optimization:- It is an integral part of digital business transformation. When one or more connected business operations are achieved by business process management, business process optimization with the help of new technologies such as robotic process automation.
Business models:- In digital business transformation, business models refers to the strategies and approaches business leaders apply to attract customers and to generate higher revenues.
Business ecosystems:- It comprises networks of partners and stakeholders with business. It also involves contextual factors such and economic and regulatory priorities and evolutions which affects the business. New ecosystems are evolved between businesses through digital transformation and information.
Customer, worker and partner approaches:- Understand that digital technologies cannot always tackle the human aspects such as expectations, changing behavior and need of any stakeholder. From worker satisfaction to experience enhancement, people come together and empower other people primarily. Digital transformation prioritizes people and their strategies whereby technologies are an additional part of the process.
Business functions:- Business functions or activity includes, operations, marketing, administration, customer service, human resources, etc. Development and operations makes IT and OT work together in businesses/processes/activities.
Business asset management:- In terms of business asset management, both customers and information are required to be treated as real assets.
Organizational culture:- It should be achieved by acquiring core competencies across the board in areas such as leadership, digital maturity, worker silos, knowledge and so forth that enables it to be more future-proof. It also involves processes, business activities, collaboration and the IT-side of digital transformation.
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